Privacy policy.

LAST UPDATED AND EFFECTIVE: April 27, 2023  

  1. Who Is Collecting My Personal Data?

ILIXR CREATIVE LLC ("us," "we," or "our") offers and maintains the website located at www.ilixrcreative.com, including all subdomains and subparts, as well as our social media accounts on Facebook, Instagram, and other platforms (collectively, the “Site”).  When you visit the Site, you may provide us with personal data that identifies you.  This Privacy Policy explains how we process and use your personal data, and it applies regardless of how you access the Site.  Please take time to read this Privacy Policy carefully.  

BY USING OUR WEBSITE OR CONTRACTING WITH US FOR SERVICES YOU EXPRESSLY AGREE TO THE COLLECTION, USE, DISCLOSURE, RETENTION, AND DESTRUCTION OF YOUR PERSONAL DATA SUBMITTED TO US IN ACCORDANCE WITH THIS PRIVACY POLICY. 

  1. What Personal Data Do You Collect?

We collect information that identifies you (“Personal Data”), depending on our relationship with you.  You may work with us in a personal or professional capacity.  We handle the Personal Data of prospective and current clients, including their employees, as follows:

Provided directly by you:

  • Your name

  • Your contact information, such as email and physical address, and telephone number

  • Payment information

  • Content of your interactions with or messages to us, including orders, emails, texts, chats, and communication through social platforms or other feedback

Collected automatically when you visit and use the Site (“Log Data”):

  • Your internet protocol (“IP”) address

  • Browser type and version

  • Statistics on your activities on the Site (date and time of visits, the pages viewed, time spent at the Site)

  • Information about how you came to the Site

  • Data collected through cookies or other similar technologies discussed in more detail below

Provided by third parties, such as analytics, lead generation or marketing services:

  • Your name and device ID

  • Email and IP address

  • Demographic information, such as age, gender, general geolocation

  • Preferences and purchasing tendencies

Much of the Log Data does not identify you personally. However, we may associate this Log Data with your Personal Data. When we do, we will treat any such combined data as Personal Data until such time as it can no longer be used to identify you.  

  1. How Do You Use My Personal Data?

We use your Personal Data for the purposes for which you provided it, as well as to administer our internal business activities, including to:

  • enable you to access and use our Site, products, and services;

  • send you service, support, and administrative messages, reminders, scheduling notices, updates, security alerts, and information requested by you;

  • send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;

  • administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners; 

  • operate, protect, improve, secure, and optimize our Site, services, business, and our users’ experience, such as to perform analytics, conduct research, and for advertising and marketing;

  • maintain our own accounts for billing and delivery;  

  • better understand customer trends and requirements and visitors to the Site; and

  • comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties.  

In addition, we use third-party services and advertising networks, such as Google Display Network or Google Analytics, that collect, monitor, and analyze Log Data to deliver online behavioral advertising that serves ads to you on our behalf on other sites throughout the Internet. 

  1. How Do You Disclose My Personal Data?

There are certain circumstances in which we may disclose or transfer your Personal Data with certain third parties and by use of this website or contracting with us you consent to such exchange.  

For purposes consistent with this Privacy Policy, we may disclose your Personal Data:  

Disclosure:

To affiliates and successors

Examples:

  • our parent companies, subsidiaries, and/or affiliates

  • successors who acquire your Personal Data if we sell, merge, reorganize, dissolve, or similarly change our ownership or corporate structure

Business Purpose:

  • To fulfill business-related functions as described in Section 3

  • In the event of a reorganization or sale of the company

Disclosure:

To third parties we work with to perform business functions

Examples:

  • vendors who provide services to us or our clients

  • payment processors 

  • website hosting, design, and features services

  • online scheduling service providers

  • database and software service providers

  • backup and disaster recovery service providers

  • marketing agencies

  • email service providers

  • invoicing services

Business Purpose:

  • To fulfill business-related functions as described in Section 3

Disclosure:

Through social media

Examples:

  • social media sites like Facebook and Instagram

Business Purpose:

  • enable you to connect to us with your interests, and opinions 

  • enable you to share your Personal Data with other individuals or the public, depending on the settings that you have established with social networking websites 

  • generate interest in our services among members of your social networks

Disclosure:

Because we are legally required to disclose or to protect ourselves or others

Examples:

  • professional services providers, such as accountants, attorneys, and insurance carriers

  • law enforcement agencies

  • private litigants

Business Purpose:

  • comply with a legal obligation

  • protect or defend our rights, interests, or property, or that of third parties

  • prevent or investigate possible wrongdoing in connection with the Site

  • act in urgent circumstances to protect the personal safety of users of the Site or the public 

  • protect against legal liability

We partner with trusted third parties, who use your Personal Data in accordance with their own privacy policies. 

If you do not want us to be able to access information about you, including Personal Data, from Third Party Sites, you must limit data collection and disclosure in the privacy settings on the Third Party Sites.  We reserve the right to remove the Personal Data or other data of any person for any reason we, in our sole discretion, deem appropriate.  

  1. What Are My Rights About The Processing Of My Personal Data?

You have the right to consent or withdraw your consent to the processing of your Personal Data at any time, subject to exceptions defined by law.  If you change your privacy preferences in the future, that will not limit the lawfulness of any processing performed based on your prior consent.  To withdraw consent, please email us at contact@ilixrcreative.com and specify what you would like us to do.  You may have additional rights, under the laws of your jurisdiction, with which we comply.  

To stop email communications from us, you can also follow the unsubscribe instructions set forth at the bottom of our promotional e-mail messages.  You may also access and correct some of your Personal Data by logging into your online account, if you have one.  If you choose to limit our use of your Personal Data, you may not have access to certain functionality of the Site, such as promotions, product information, or opportunities.  

  1. Is My Personal Data Secure?

We take reasonable steps to secure your Personal Data, however, no network, server, database, or Internet or e-mail transmission, is ever fully secure or error free. Therefore, you should take special care in deciding what Personal Data you send to us electronically.  

  1. How Long Will You Keep My Personal Data?

We will retain your Personal Data as long as necessary to carry out the function for which you provided it to us, including maintenance of your account. You may close your account, unsubscribe to emails, and otherwise limit our use of your Personal Data by contacting us. However, we may retain your Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data, it may persist on backup or archival media for an additional period of time.

  1. How Do We Use Cookies?

What Are Cookies? 

A cookie is a piece of information that is placed on your web browser or device when you access and/or use the Site.  Cookies store text and can later be read back by the Site or third parties.   Cookies can remember the information you access on one webpage to simplify your subsequent interactions with the Site or to use the information to streamline your transactions on related webpages. 

What Do You Use Cookies For?

We use cookies to recognize your browser and you as a unique visitor to the Site through an anonymous unique identifier.  We use cookies to:

  • monitor and analyze how you use the Site;

  • remember your preferences to make your online experience easier and more personalized; 

  • route Site traffic to effectively distribute the Site workload across servers; 

  • test new features;  and

  • deliver focused online banner advertisements to you both on and off the Site. 

How You Can Manage Cookies 

You can manage cookies through your web browser's option settings.  You may be able to be notified when you are receiving new cookies and disable or delete cookies. Please refer to your web browser's help section for information on whether you can and how to do this. 

Many of the third party technologies that enable targeted banner advertising also allow you to opt out. Such third party service providers include Adroll, Rubicon, Stripe, Google, Media Math, Perfect Audience, Quantcast, Retargeter, and Yahoo! among others.  You can control your preferences directly with each such third party service provider. 

You can learn more about cookies at the following third-party websites:

Note that if you disable, delete, or refuse to accept cookies, you may not be able to use some features of the Site and/or some of our pages might not display properly.

Do Not Track (DNT) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third-parties. We do not currently respond to DNT signals. Therefore, please be advised that third party web analytics companies may collect information about your online activities over time and across our website and other online properties.

  1. What Data Is Not Covered By The Privacy Policy?

The limitations in and requirements of this Privacy Policy do not apply to:

  • Third Party Sites:  Any data you disclosed on websites not operated or controlled by us (“Third Party Sites”), even though we may provide links to them on the Site or in our emails. We are not responsible for the policies and practices employed by, or the content of, Third Party Sites. We suggest contacting those sites directly for information about their privacy policies and practices.  

  • Non-Personally Identifiable Data: Any non-personally identifiable data we collect, including, without limitation, Log Data, domain names of your Internet Service Provider, your approximate geographic location, a record of your usage of the Site, the time of your usage, and aggregated personally identifiable information, but only to the extent the foregoing cannot be used to specifically identify you. 

  • Aggregated Personal Data: Any aggregated Personal Data that can no longer be used to identify you will be treated as non-personally identifiable data under this Privacy Policy.

  1. We Do Not Collect The Personal Data of Children

We do not intentionally or knowingly collect any Personal Data from children under the age of eighteen (18), nor do we target our emails to them.  Children under the age of eighteen (18) should not submit any Personal Data through the Site.  We encourage parents and legal guardians to monitor their children's use of the Internet and instruct them to never provide Personal Data through the Site.  If you believe a child under the age of eighteen (18) may have provided Personal Data to us through the Site, please contact us at contact@ilixrcreative.com, and we will use reasonable efforts to delete it from the Site and our files. 

  1. International Privacy Laws

If you are visiting the Site from outside the United States, please be aware that you are sending information (including Personal Data) to the United States where our servers are located. That information may then be transferred within the United States or back out of the United States depending on the type of information and how it is stored by us. We will hold and process your Personal Data in accordance with privacy laws in the United States and this Privacy Policy. Please note that privacy laws in the United States may not be the same as, and in some cases may be less protective than, the privacy laws in your country, and while in the United States Personal Data may be subject to lawful access requests by government agencies.  

  1. What If We Change This Privacy Policy?

We may occasionally make changes to this Privacy Policy.  If we wish to use your Personal Data for a new purpose not covered by this Privacy Policy, we will provide you with a new Privacy Policy explaining this new use prior to commencing the processing of your Personal Data pursuant to the new Privacy Policy and setting out the relevant purposes and processing conditions. If we change this Privacy Policy your continued use of the Site or submission of Personal Data to us will signify your express consent to new uses of your Personal Data. 

  1. How You Can Resolve A Privacy Dispute With Us

If you have a complaint about this Privacy Policy or our privacy practices, we will work with you in an attempt to resolve your complaint.  Please contact us at contact@ilixrcreative.com.    

  1. How Can I Contact You?

If you have any questions about this Privacy Policy, our practices, or your dealings with us, or to exercise any and all of your rights, please contact us at contact@ilixrcreative.com.